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Here's What You Need To Know
Scheduled System Maintenance and Branch Closures
All bank branches and the CNB Call Center will be closed Saturday, August 20, 2022 for scheduled system maintenance. This maintenance will begin on Friday, August 19, 2022 at 7 p.m. and will continue throughout the weekend with all branches and systems returning to full capabilities on Monday, August 22, 2022 at 8 a.m. Our goal is to minimize any impact to our clients. Please review the information below to help you better utilize your accounts during this time.
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All bank branches and the CNB Call Center will be closed Saturday, August 20 to allow for scheduled system maintenance. All bank branches and the CNB Call Center will reopen on Monday, August 22 for their normal operating hours.
The scheduled maintenance will have an impact on our mobile and online banking systems. You will still be able to access these systems over the weekend, however their functionality will be limited, such as no mobile check deposits, card management, transfers or viewing pending transactions. ATM and debit cards will function as normal during this time. Balance inquiries can be made utilizing our 24 Hour Expressline Banking system at (865) 429-7900.
Yes, debit card transactions will continue to work as normal throughout the weekend.
These services will return to full functionality starting Monday, August 22 at 8 a.m. Transactions occurring over the weekend will be reflected in your accounts at this time.
The option to transfer funds will be unavailable on Friday, August 19 at 7 p.m. through Monday, August 22 at 8 a.m.