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Servicing Update

Here's What You Need To Know

Servicing Update January 14, 2022

The safety and well-being of our customers, employees and communities are our top priorities. Because of the evolving situation of the Omicron variant, Citizens National Bank (CNB) may temporarily close select branch locations or adjust our hours of operation. We will continue to evaluate and monitor this situation and adjust accordingly. Please visit and CNB’s Facebook page for our latest response to the Omicron variant.

Branch Closures

These branches will be closed on Friday, January 14.

  • New Center Branch, inside Food City – 2339 Newport Hwy
  • Pigeon Forge Branch, inside Food City – 3064 Teaster Lane

Find a branch near you.

Digital Banking Channels

To help support the health and well-being of our customers, our employees and our communities, we strongly encourage you to use the digital tools the bank provides to help ensure 24/7 access to your accounts, including mobile, online and voice banking services as well as our ATMs and drive-thru locations. For assistance, or to learn more about these services, contact our call center at 865-429-7521.