When will CNB be closed?

All bank branches and the CNB Call Center will be closed Saturday, August 20 to allow for scheduled system maintenance. All bank branches and the CNB Call Center will reopen on Monday, August 22 for their normal operating hours.

Will I be able to access my accounts over the weekend?

The scheduled maintenance will have an impact on our mobile and online banking systems. You will still be able to access these systems over the weekend, however their functionality will be limited, such as no mobile check deposits, card management, transfers or viewing pending transactions. ATM and debit cards will function as normal during this time. Balance inquiries can be made utilizing our 24 Hour Expressline Banking system at (865) 429-7900.

Will my debit card work throughout the weekend?

Yes, debit card transactions will continue to work as normal throughout the weekend.

When will Online & Mobile Banking be available?

These services will return to full functionality starting Monday, August 22 at 8 a.m. Transactions occurring over the weekend will be reflected in your accounts at this time.

Will my ability to transfer funds be impacted?

The option to transfer funds will be unavailable on Friday, August 19 at 7 p.m. through Monday, August 22 at 8 a.m.