Phone with a text message

Protect Yourself: Beware of Phone Scams

Learn how these red flags show up in phishing scams.

  1. Unusual Caller ID
    While caller ID can be spoofed, legitimate calls from your bank are more likely to display an official phone number or a known identifier. If not, be very skeptical.
  2. Scare Tactics or Threats
    Phishing calls rely on a sense of urgency. If the caller pressures you into immediate action or threatens negative consequences, just hang up and call the number on the back of your bank card.
  3. Asking for Personal Information
    Banks will rarely ask for your account number, PIN, or password during a phone call — and will never ask for a one-time login code. Never share such confidential details unless you’ve called the number on the back of your bank card.
  4. Calling You Unexpectedly
    Be very skeptical of calls you receive out of the blue. Normally, bank representatives will only reach out if you initiate contact first. Stay safe by ending the call and dialing the number on the back of your bank card.

Don’t stop there. Spotting scams is just the beginning.

  • Strengthen your online bank account.
  • Enable multi-factor authentication on top of your username and password.
  • Use a strong and unique password.
  • Update your software and devices.
  • Use antivirus software on your computer.

BanksNeverAskThat.com

June 30, 2025