CNB to Help Shape the Future of Instant Payments

Press Release January 26, 2021

Citizens National Bank (CNB) will be a leader in the industry’s charge to provide American consumers and businesses with instant payments services that deliver control, convenience and certainty by participating in a pilot program for the Federal Reserve’s upcoming instant payments offering, the FedNowSM Service.

The FedNow Service will provide an important payments infrastructure when it becomes available in 2023 or 2024. Financial institutions and their service providers will be able to use the service as a springboard to bring the benefits of safe, efficient instant payments to communities across the country.

“We are proud that we’ll help the Federal Reserve develop its first major new payment system in four decades,” said Jason A. Holliman, President of CNB. “We look forward to working side by side with the Fed and other pilot participants to help ensure the service meets stakeholder needs.”

CNB will help shape the FedNow Service’s features and functions, provide input into the overall user experience, ensure readiness for testing and be the first to experience the FedNow Service before its general availability. In the initial advisory phase, participant input will help to further define the service and adoption roadmap, industry readiness approaches and overall instant payments strategy.

For more information on the FedNow Pilot Program and the FedNow Service, visit

CNB, which was awarded a 5-Star rating by BauerFinancial, has been serving our local communities for nearly five decades and has over $1.2 billion in assets as of December 31, 2020. CNB has 22 convenient branch offices located throughout Sevier, Knox, Jefferson and Hamblen counties including 10 branches offering extended evening hours and Saturday banking. Clients can access their account information 24/7 with CNB’s innovative digital banking services.

“FedNow” is a service mark of the Federal Reserve Banks. A list of marks related to financial services products that are offered to financial institutions by the Federal Reserve Banks is available at