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Bank Cards

Personal

When you’re ready to make a purchase or take a cash advance, you need options that help you manage your cash flow and stay within budget. CNB bank cards give you that flexibility while protecting you from fraud and identity theft.

Whenever you are ready, CNB is here for you. Stop by a branch, connect with us via Live Chat or call a CNB representative at 1 (865) 429-7521 to learn more about CNB’s Bank Card options.

Bank Card Services

Debit Cards

Use your CNB debit card wherever Visa is accepted to make purchases and the funds will be deducted from your CNB checking account.

Credit Cards

Apply for a CNB Credit Card today. With no annual fee, competitive rates and chip technology, this card is affordable and secure.

My Card Controls

Take control of transactions performed on your CNB bank cards within the CNB Mobile Banking app and receive alert notifications for card activity.

Digital Wallet

Introducing a better way to pay! Digital wallets are digital versions of your bank cards that are securely stored in a digital app on your mobile device.

Click on the links below for more information.

Debit Card Convenience Features

  • Add your CNB debit card to your Digital Wallet to begin making secure purchases in stores, in apps and online without using your physical card.
  • Use your PIN or your signature when making purchases.
  • Instant On/Off Control of your CNB debit card to prevent fraud or unauthorized access.
  • Set up Travel Notices on your debit card when traveling within the United States.

CNB Fraud Center

To help protect your account, CNB uses a 24/7 debit card monitoring system that will notify you via email, text and automated phone call in the event that possible fraud is detected.

Set Up Travel Notifications

Setting up travel notifications lets us know that you’re planning to use your debit card while traveling. It will help avoid interpreting any unusual activity as potential fraud.

How do I set up travel notices for domestic and international travel?
  • Login to the Mobile App or Online Banking
  • Tap “Settings”
  • Select “Travel Notice”
  • Add your destination and travel dates
  • Select the card you will be using
  • Tap “Save”

Report a Debit Card Issue

To report an issue with your CNB debit card or to report it lost or stolen, call:

CNB Call Center:

  • 1-865-429-7521
  • 1-800-603-2208 (toll free)

After Hours Hot Card Center:

  • 1-888-297-3416

Instant Issue Debit Card

Visit a branch to receive your new debit card within minutes of account opening or replacement request.

Credit Card Convenience Features

  • Manage Your Credit Card online, anytime. Get your account balance, access statements, view transactions, schedule future or recurring payments and enroll in e-statements.
  • Add your CNB credit card to your Digital Wallet to begin making secure purchases in stores, in apps and online without using your physical card. Get started today!
  • Enroll for e-Statements and access those statements through CNB’s Online Banking and with CNB’s Mobile Banking app.
  • View transactions and receive immediate credit for payments initiated through CNB’s Online Banking and with CNB’s Mobile Banking app.
  • Make your payment at any CNB branch location or mail your payment to Citizens National Bank, P.O. Box 650789, Dallas, TX 75265-0789.
  • Receive a five-day grace period beyond the payment due date.

Report a Credit Card Issue

To report an issue with your CNB credit card or to report it lost or stolen, call 1-855-293-2458.

My Card Controls Convenience Features

  • Turn card on and off for certain merchant or transaction types
  • Set transaction limits
  • Exclude certain merchants
  • View transaction details including decline reasons
  • Tag transactions and add memos
  • Receive alert messages via email, text or within the Mobile Banking app

Add Your CNB Bank Card to Apple Pay or Samsung Pay

Simply add your CNB bank card to Apple Pay or Samsung Pay and set it as your default card.

Apple Pay

It’s easy to add your CNB bank cards to Apple Pay to conveniently make purchases using your iPhone and Apple Watch. To get started, tap “Wallet” on your supported mobile device to open the app.

Samsung Pay

Once the Samsung Pay app is installed on your mobile device, simply open the app to add your CNB bank cards.